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All key duplication is
backed by replacement or money back guarantee and liability is limited
to the retail price of the key.
Exceptions occur when keys to be copied are too badly worn to guarantee
a perfect working copy. The company reserves the right to bring
this to the attention of customers and offer the customers the option
to proceed entirely at the customers risk which will negate any
guarantees.
This also applies when requests to duplicate keys that have been
bent or broken and the company reserves the right to mark all such
keys so as to identify them as supplied after advice.
Keys supplied to code numbers are not replaced or refunded unless
there has been a cuffing error on the part of the company.
Certain lock and key systems are protected by law and replacement
or extra keys will riot be duplicated without the correct authorisation
procedure. The company is obliged to operate these procedures to
comply with law and in the best public interests.
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